I also had to flip the two grey tabs on the back to open it. It’s an Animal 2 Upright. Some manufacturers will void the warranty if you use our powerful machine. This fixed mine also. An unofficial community to discuss Dyson, makers of vacuums, haircare, environmental care, and lighting. It worked well when I was living in an older apartment where carpeting wasn't fluffy. The accessories and attachments included are the same, and so is the HEPA filtration, with washable filters. This thing sucks. After this, push firmly until the cleaner head clicks into place. View on Amazon The Dyson Ball Multi Floor series is a great place to search for your perfect upright vacuum for bare floors.. She has a DC50. Not an attachment. It comes with an instant release wand that makes it easier to reach any part of the house. The Animal 2 is our most powerful vacuum and you will find it difficult to push on mid to high thread carpets and rugs. In terms of movement, we tried the Ball Animal 2 on both low pile and medium pile carpet and while the heft of the machine requires a little muscle, we did not find that the depth of carpet made it any more difficult to move. January 13 by But for my family room carpet which has a typical pile height - it is impossible to push. Is there a red button-looking slider to side left/right on floor tool? It’s incredible difficult to use in this manner. This will let a little air in and totally fix it and this is best fix so its easier to push and pull on all types of carpet. Mine actually stops and really doesn't seem to like the mat, so I've stopped trying. What floor tool is giving the problem? Now, the suction (and moving air) can get out a little around the sides, makes it stick to the floor a little less. I removed the black rubber on just the sides of the base plate and it works wonderfully now! No air can escape and it just sticks to the carpet. To fix the Animal 2 to push and pull easier on carpet, cut the rubber seal off with a razor blade on the 2 end sides of the brush bar plate. Some manufacturers will void the warranty if you use our powerful machine. What is a good option? Compare prices Dyson Animal 2 Hard To Push On Carpet And Dyson Ball Animal 3 PDF Thank you for contacting Dyson. There is no manual carpet height adjustment. Miles- not all heroes wear capes- THANK YOU SOOOO MUCH! If you have any additional questions, feel free to reply back to this email. Shawn Daniels. This Dyson vacuum was built off of the previous DC 41 model. 3. Users can reach both high places and under the furniture with this feature. Design flaw. Thus the Dyson Ball Animal 2 is the winner. Dyson Ball Animal Pro+ Upright Vacuum Radial Root Cyclone™ Technology Self-adjusting Cleaner Head Certified Asthma & Allergy Friendly™ Whole-machine Filtration Includes: Tangle Free Turbine Tool, Flat-Out Floor Tool, Soft Dusting Brush, Multi-Angle & Stiff Bristle Brush, Stair & Combination Tool, Accessory Bag Vacuum Weight: 17.5 lbs It did average at collecting flour on both low and medium-pile carpet, about on par with the Hoover. The only issue/problem is the fact that the suction has suddenly got so strong against the carpet that you can barely push the machine even over the older more worn carpets that we have had (and vacuumed successfully and easily) with THIS Dyson for years. Terms — It is designed to form a complete suction around the inlet...which can become too perfect on typical carpets. The Dyson comes with an automatically adjusting head, that will move up and down so you have no switches or buttons like the Shark. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom left corner of your screen at any time. After putting a new brush bar on the one that I had that was experiencing this issue the difference was so extreme that it almost felt like the vacuum was self propelled. It is a design flaw. Dyson ball animal 2 reviews dyson suddenly hard to push on carpet you dyson ball animal 2 faq cleaning tips troubleshooting pet my dyson dc 41 animal fix for too hard to push you 9 best dyson vacuums according to experts modern castle dyson vacuum is hard to push easy fix you. It handles tough tasks easily, making it ideal for parents and pet-owners. Like seriously sucks. I found this to be compacted with a fair amount of debris that I removed with a toothpick and an old toothbrush. The Small Ball Animal 2 Dyson bagless upright vacuum cleaner has hygienic bin emptying, a Radial Root Cyclone™, Ball™ technology and is allergy/asthma-approved. We would advise you to contact your carpet manufacturer if the carpet is still under a warranty, before using the machine. And since you are a current Dyson owner we can give you a 20% discount off the retail price of that Cinetic Big Ball model. In different country different model is called Animal 2. The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. Hi i have a dc07,the problem is when i use it ,..the soleplate is sucked to the floor so much it is hard work to push and pull,if i vacuum lino it lifts it up.....puzelled, as it used to be fine,i have taken ik apart but cant see what might be the problem,...any ideas please Thank you very much for your time. Mum has been complaining about the suction being too strong on her carpets for months. Even the Dyson was not able to clean it off the hardwood flooring or carpeting with one pass, but it did it in very few passes and without making a huge cloud of flour like some of the others. I know i’m a bit late on this, but a common cause of this is the brush bar bristles not making contact with the carpet. Around the edge, you will see a black foam rubber strip. This is the most inconvenient solution, but it’s the simplest one, so I … Josh Morrill. Though Dyson ball animal 2 is an upgraded version of the ball animal model it managed to secure good average ratings in features. Please note that if the suction is too strong there is nothing we can do to lessen it. The fact that it is cordless makes it most suitable for cleaning raised surfaces like stairs as well as tricky and hard-to-clean surfaces like your PC keyboard or car floor. You can skip to the end and leave a response. Suction is 1000%. Mine was right out of the box- ZERO debris.. No disrespect, It’s a design flaw. Dyson Animal 2. The shark you need to change it from rug, to carpet, to hard flooring. I contemplated sending it back (bout through EBays Dyson Outlet Factory Refurb Store) but they wanted me to cover S&H. But, after moving to a new location with thick carpeting, it suddenly became difficult to move. Simple Hack for Dyson DC65 on Thick Carpet After reading many recommendations and reviews, I finally decided to buy a Dyson DC65 Animal Complete. The Dyson Ball Animal 2 is impressive if you want to use it on high-pile carpet. I am guessing the perpendicular open slits on each end is the reason. It's easy to maneuver around the room and it has a good-sized dirt compartment. Dyson Animal 2 - INCREDIBLY hard to push on carpet. I was so upset with my new Dyson Ball Animal 2 because on our carpet that is medium pile, it wouldn't hardly budge! Replace the sole plate. Delivery Option Estimated Ship Date Estimated Arrival Date Estimated Price 02/28/2019 by This will let a little air in and totally fix it and this is best fix so its easier to push and pull on all types of carpet. 1 week agoNovember 25, 2020 by Afternoon all! If I get it out on my hardwood, it runs great. Nope, works like a charm. If I had carpet/rug in my house I'd be pissed. @p_47. © 2020 iFixit — Licensed under Creative Commons — Privacy — It even causes the brush to slow down at times. The two (Dyson Ball Multi Floor vs. Multi Floor 2) are quite similar in that they take the same upright bagless design, with a ball and wheels for maneuverability.. It seems like it is sucking so hard, that it is forcing the head down into the carpet. Dyson Ball Animal 2 vacuum. The Dyson is not self propelled, and you’ll have to push it using your own energy(it’s not that hard to push). To fix the Animal 2 to push and pull easier on carpet, cut the rubber seal off with a razor blade on the 2 end sides of the brush bar plate. I have 3 pets, including a husky that sheds a lot. Perhaps the motors gain RPMs with age as they wear down, but that’s just a small guess. Posted by 1 year ago. Figured I would hang on to it. since this is a known design flaw why dont they do a recall and install a low/high power swith? For the Dyson at least, you can remove the sole plate from the base (just use a nickle or something, turn the 2 or 3 sloted “keys”, and pop the plate off). The Dyson Ball Animal 2 was a bit of a disappointment in our flour collection test, doing an overall mediocre job. At bin full, no other vacuum picks up more dust in total than Dyson Ball™ vacuum across hard floors, carpets and crevices. I was so !#^&@@ at this vacuum- so expensive and couldn't even use on carpet- talk about a design flaw. how do I release the vacuum hose Asked by Jolanta September 2, 2020. It would be helpful if you could post photo of floortool. Dyson Animal 2 - INCREDIBLY hard to push on carpet. Dyson Ball Animal 2 or the Dyson Ball Multi Floor 2 would be my first 2 picks. Dyson Ball Multi Floor Upright Troubleshooting ... plug pins on the cleaner head with the twin-block connection slots available directly above the airway on the ball. Tested in March 2018. Receive support, discuss, and speculate all things James, Jake, and the Dyson brand. Power and efficiency are at the core of the brand, and these signature qualities are also featured in the Dyson Ball Animal 2.This vacuum cleaner is designed specifically with the pet owner in mind and does an excellent job cleaning various surfaces, including both hardwood floors and carpet. Dyson DC25 Animal Ball-Technology Upright Vacuum Cleaner ... We have an older model dyson animal, none ball, and have new carpet in the house. Floor Type Carpet / Hard Floor Noise Level 80 dB Dust Capacity 1.6 Litres I too had this issue (my wife said return it) and I resolved it by using ty-straps at opposite corners. I have the V7 Animal Pro 2, and I can't seem to use it on the one piece of carpet I have in my apartment, the bathmat in my bathroom. The Dyson Ball Animal was released early 2014, identified by model number DC 65. The Dyson Ball Animal 2 Upright Vacuum is just what you need to make those weekend cleaning jobs an absolute breeze. 5.1, 5.2, 5.3, 5.9. I adjust height level and suction amt, but it's not enough. Most of the hacks I found seem to address reducing the suction/creating ways for the air to escape so it won't stick. Before removing part of the black rubber bellows it may be worth cleaning the narrow channel behind the slotted lower section at the back of the baseplate. Just started doing this recently, washed the filters and still have the problem. The Dyson Ball Animal comes with a nicely sized hose that you can use to reach hard-to-reach spots. Convinced them to cut just one of the side black panels out! Press J to jump to the feed. Thanks for the suggestion, glad they listened to me :o). I was worried I'd have no suction at all if I cut out that gasket. The head needs to be height adjustable. To get the floor plate off, I had to flip the two grey tabs on the back. I love the vacuum cleaner on the other parts of the house but it's awful on this new carpet. The most common complaint I’ve seen regarding the Animal 2 is simply that it has too MUCH suction and as such can be hard to push through higher pile carpets. The vacuum still has plenty of suction power and you can actually use it now on dense low plush carpets without breaking a sweat. All of the units in our upright vacuum cleaner reviews struggled to clean up the flour we sprinkled onto floors to simulate fine dust. Have you tried also talking to DYSON representatives in your country? Pull instead of pushing. Sorry for the delay. No other vacuum has as much power or cleans as efficiently as the Ball Animal 2. The DC 65 model provides better suction power and the brushbar is 25% more powerful. Dyson and Kirby: tools. 1. i haven't noticed any reduction of performance from doing this. That was the perfect fix. Same thing here. Thanks again man. April 18 by I called support and they sent me a new head (see pic) this one works fine. To ensure that these steps solved the issue, turn on the vacuum and test it. The suction is so strong that on thicker carpet it is almost impossible to push the vac through the carpet. It is sooo hard to push now. It required more than five years and 5,000 different prototypes but the result is that a Dyson vacuum does not lose suction power and, even better, is easy to operate. It worked fine, but now it is nearly impossible to use on carpets. LisaAnne O'Neill. As to why the suction has increased from what it once was, I don’t know. I recently bought a refurb Animal 2 and am a little frustrated. Powerful brush bar cleans deep into carpet fibres. I bought a refurb Dyson V6 cordless vacuum and fell in love with the brand. It is a smaller head width\depth wise, so I guess if you are still under warranty call and complain and maybe they will send you a new head. It's not just Dyson. We can only recommend getting a model with lesser suction power like the Cinetic Big ball Animal + Allergy. Worked great on the hardwood. I have Kenmore Elite Crossover 800series. Canadians can buy the Dyson Ball Animal 2 here on Amazon or choose a canister setup capable of handling high-pile carpeting with the Miele Compact C2 Electro+. Dyson vacuum cleaners have been a trusted cleaning product for countless years. The average rating of Dyson Ball Animal is 4.3/5 on the contrary Dyson Ball Animal 2 acquired the average rating 4.9/5. Mine works great on wood floors and a low pile rug. Bingo, she’s happy and can hoover again. New comments cannot be posted and votes cannot be cast. This greatly improved the ease of vacuuming on thicker carpets. If I am using it on our carpet (which is not a very thick pile) I can hardly move the thing around. The Dyson Ball Animal 2 has the strongest suction of any vacuum. It sounds like I'm experiencing the same thing as you. Dyson vacuum cleaners claim to fix the problem most traditional vacuums suffer from, which is that they lose suction power over their life spans. The Animal 2 is our most powerful vacuum and you will find it difficult to push on mid to high thread carpets and rugs. With even more power for tough tasks. This vacuum does work well on deep carpet as the suction is very strong, but it may be hard to push through the carpet due to that suction. There’s a stair tool, a dirt brush, a hardwood floor tool, a pet hair tool, and a Groom tool as well. Close. James Floyd. The way I removed the side gasket was to remove the adjuster plate and then take some small scissors and cut the rubber gasket out of the sides only. We would advise you to contact your carpet manufacturer if the carpet is still under a warranty, before using the machine. PS- My model didn't have the screws, it had two red tabs located on the back of the bottom plate. It also is suitable for two more surfaces. April 23 by The actual floor brush is the one I am having problems with. Postings all over YouTube/Amazon with the same issue. February 9 by Angela Musick. ... in accordance to EN 60312-1:2017 Cl. Any ideas what I can do to remedy this, or is this just the way it is? Dyson vacuum cleaners have rated this as the best cordless Dyson vacuum cleaner because of its amazing features. Is ther any adjustment I dont know of Answer: I'm having the same issue. i haven't noticed any reduction of performance from doing this. The Animal 2 just cleaned it up, and fast. Neil Entwistle That strip is an unnecessary item, and you can just pull it out. Tested in MAX mode. I would definitely check the wear level on the bristles. The Dyson will self adjust for all of this, all you need … Sad that this expensive of a vacuum isn't perfect upon arrival...Thanks again!!! On this type of carpet, it cleans all hair, an excellent amount of large debris, and a good amount of small debris. Accessibility. Press question mark to learn the rest of the keyboard shortcuts. Jeff Tomlinson. If the brush bar is worn down enough that the bristles aren’t really making any contact with a higher pile carpet the whole head will just want to grab onto the carpet and it will be very difficult to move. This model did somewhat poorly, taking plenty of passes and leaving plenty of residual flour … James, same with mine.right out of the box. Archived. This entry was posted on Sunday, April 27th, 2014 at 8:03 pm and is filed under Dyson DC40, Dyson DC41, Dyson News, Dyson Repair Guides.You can follow any responses to this entry through the RSS 2.0 feed. As for the Dyson, while it’s at least a reliable machine and the company has good after sale support, it’s known to be quite hard to push on medium or high pile carpets, struggles to pick up slightly larger debris from hard surface floors, and is poorly sealed around the filter causing dirty air to leak back into the room. Thank you so much for this post!! I’m all ears for any hacks you might have. I came here looking for a fix but just found more misery. The Dyson Ball Animal 2 can work on almost any kind of surface (tile, carpet, wood). You can buy the Dyson Ball Animal 2 here on Amazon; if you need a quieter machine that can also handle high-pile carpeting, consider the Miele Compact C2 Electro+ instead. This way I wasn’t interfering with the wheels and I wasn’t physically damaging the head unit. This has happened to me before with a DC33. Still with great suction, but not so much that it wont move!